TECHNICAL

CATI Packages

Communications Center, Inc. utilizes the Quancept CATI system, widely regarded as the world's most powerful and comprehensive computer-assisted telephone interviewing (CATI) system. Built with telephone research in mind, it provides you with everything you need to field even the most complex survey with ease. With it, your organization can improve the quality of interviews, increase productivity, and reduce costs.

Quancept CATI includes technologies and features helpful for everyone—interviewers, call center supervisors, programmers, and researchers—involved with telephone research, so that you can realize efficiencies at every stage of the process. Quancept CATI includes the following:

•  Flexible sample management system (SMS)—Interviewers can concentrate on interviewing because Quancept CATI's powerful sample management system tracks all calls automatically. Quancept CATI prompts rules such as “re-try a busy number every 30 minutes”

TELEPHONE DATA COLLECTION

PERSONNEL / TRAINING

TECHNICAL

CODING AND TABULATION
SERVICES

ONLINE DATA COLLECTION

FULL-SERVICE OFFERINGS