TELEPHONE DATA COLLECTION
When it comes to working with clients, the whole is definitely greater than the sum of its parts. Your specifications and CCI's professional team of creative, experienced researchers can make the difference between a difficult study or an on-time, on-budget pleasant project.
CCI offers three state-of-the-art call center facilities, one located in Florida, one in Washington State, and the other in California. These facilities encompass a total of 320 interviewing stations , all of which utilize the SPSS Quancept CATI software package.
CCI also uses an intelligent, respondent-friendly predictive dialing system that enhances productivity and sample frame penetration. Many CCI personnel were among the earliest users of predictive dialing technology in the research industry, and have learned to maximize the efficiency of these systems while preserving your methodology.
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